Back on Track Policy 2023-24
4. Application process
4.1 Apply for welfare assistance
If you need assistance, telephone 01642 524180. Out of hours advice and information is available on the Stockton Information Directory or from the Emergency Duty Team on 0870 240299.
Applications can be considered from:
- the applicant's appointee
- the applicant's carer
- the applicant's advocate
- a third party agency acting on behalf of the applicant
- a referral from a specialist provider or trusted partner
Confirmation will be accepted verbally that the third party agency is acting on behalf of and with the consent of the applicant.