Civic Enforcement Service

Our Civic Enforcement Service responds to complaints of nuisance and environmental issues, and delivers educational and preventative measures to stop problems occurring.

What does the Civic Enforcement Service do?

The team uses a range of legislation including Local Authority, selected Police and DVLA Agency devolved powers which enable the council to impact and deter issues including:

fly tipping
waste carrier offences
litter dropping
dog fouling
untaxed and abandoned vehicles
graffiti
noise nuisances

They are also actively involved in a campaign aimed at school children to highlight environmental crime issues with the aim of challenging and modifying people's behaviour at a young age.

To report a problem to the Civic Enforcement Service contact them on 01642 528439 or civic.enforcement@stockton.gov.uk

Who does the Civic Enforcement Service work with?

Accredited by the Police, our Civic Enforcement Service works closely with the following agencies:

Cleveland Police
DVSA (Driver and Vehicle Standards Agency)
DVLA (Driver & Vehicle Licensing Agency)
Trading Standards
Environmental Health
the Environment Agency
Care For Your Area
Cleveland Fire Brigade

What actions can the Civic Enforcement Service carry out?

Our Civic Enforcement Service can:

carry out roadside checks of waste carriers vehicles and licenses
removes motor vehicles under certain circumstances including when the vehicle
- does not having valid tax
- has been abandoned
- is in a dangerous condition
- is causing obstruction
seize and take action against the owners of unlicensed or dangerous skips
take action against the owners of vehicles parked on pavements or verges
remove abandoned shopping trolleys
challenge anti-social behaviour on the street with the power to:
- demand names and addresses
- confiscate alcohol from persons under 18 years of age and from persons drinking alcohol in designated alcohol-free zones
- confiscate tobacco products from persons under 16 years of age

How to reclaim a vehicle

To reclaim your vehicle from our Civic Enforcement Service you will need to show:

a form of ID such as a passport or driving licence
vehicle registration document or a receipt from the DVLA Office

If you do not have the Vehicle Registration document you must contact the DVLA to complete a V62 form and pay a £25 fee.

Untaxed and abandoned vehicle charges

Type of vehicle	Charge	Surety charge
Untaxed vehicles cars, motorcycles, or vans	£100 if claimed within 24 hours £200 if claimed after 24 hours £21 storage charge after 24 hours	Plus £160 Surety which will be refunded once a valid road tax purchase receipt is brought to Enforcement
Untaxed vehicle HGV less than 12000 kilos	£100 if claimed within 24 hours £200 if claimed after 24 hours £21 storage charge after 24 hours	Plus £330 Surety which will be refunded once a valid road tax purchase receipt is brought to Enforcement
Untaxed vehicle HGV over 12000 kilos	£100 if claimed within 24 hours £200 if claimed after 24 hours £21 storage charge after 24 hours	Plus £700 Surety which will be refunded once a valid road tax purchase receipt is brought to Enforcement
Abandoned, dangerous, obstructing vehicles	£140 if release fee paid before 14 days £200 if issued with a Fixed Penalty Notice. £21 storage charge after 24 hours	Not applicable

24- hour CCTV Control Room

Leave a non-urgent message with our 24-hour CCTV Control Room on 01642 528989.