Parking Enforcement Policy
Mitigating circumstances 1-10
MC1 Where the motorist claims to have become unwell while driving
May accept representations | May reject representations |
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If the motorist provides proof of a medical condition, temporary or permanent, that is consistent with the conditions described. When the notes made by the Parking Attendant support the motorist's representations. | If the motorist cannot provide some proof of a medical condition, temporary or permanent, consistent with the conditions described. Or - where other evidence contradicts the motorist's claims. |
MC2 Where the motorist claims to be a doctor, nurse, health visitor attending a patient
May accept representations | May reject representations |
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If the motorist concerned possesses a Medical Dispensation badge (BMA, HEBS) that the Council concerned recognises and approves and or is exempt under the relevant order. Or If the motorist produces evidence that they were responding to an urgent medical call and there was no nearby legal parking place. | If motorist was not attending a patient in urgent circumstances or if there were legal parking spaces nearby. If motorist was parked outside their practice or other place of work for any reason other than to collect supplies for an urgent call If motorist was parked in an area which does not correspond with claims made in representations, for example, far from patients property, say, in a car park. |
MC3 Where the motorist stopped to use the toilet
May accept representations | May reject representations |
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On production of medical evidence confirming a relevant medical condition and in support of the circumstances described in a representation. | In all other circumstances. |
MC4 Where the motorist stopped to collect (prescribed) medication from a chemist
May accept representations | May reject representations |
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Only in the most grave, urgent and exceptional of circumstances and the use of a 'legal' parking place would have caused an unacceptable delay. | In any lesser circumstances. |
MC5 Where the motorist was a patient visiting a doctor's surgery
May accept representations | May reject representations |
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If the motorist can provide a letter from a doctor to confirm that the visit was very urgent and that they were unable to walk from the nearest legal parking space. | If the motorist was not the patient but only driving the vehicle carrying the patient. If the motorist was attending a pre-arranged, non-urgent appointment. If the motorist could reasonably have been expected to parked legally elsewhere. |
MC6 Where the motorist claims to have been recently bereaved
May accept representations | May reject representations |
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If no evidence exists to the contrary, taking into account the sensitivity of this issue on first occasion. | Only if there is a significant reason to doubt the sincerity of representations, for example, the parking attendant's notes indicating that the motorist was going about a normal day, say, shopping or working, or the bereavement considered to be a long time ago. |
MC7 Where the motorist was delayed in returning to their vehicle and parking time purchased had expired
May accept representations | May reject representations |
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If supported by appropriate evidence, the motorist's representations claims that the delay in returning to the vehicle was caused by circumstances that were entirely unforeseen, unavoidable and exceptional. If motorist's vehicle had broken down, subject to concurrence with policy MC25. If the motorist was unable to drive, since parking the vehicle. | If the delay described by the motorist was entirely avoidable, for example, queuing in a shop. If the motorist simply underestimated the time needed and could have reasonably purchased more time, for example, when conducting business, shopping or commuting. If the motorist was unable to drive since parking due to excess alcohol in the body or had been detained and charged by the police. |
MC8 Where the motorist "fed" a meter or pay and display machine by buying subsequent time to park in the same place or returned to the same place within a specified and prohibited time period
May accept representations | May reject representations |
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In no circumstances | If the motorist overstays initial period of time purchased or returns within a period of 'No return'. |
MC9 where the motorist left the vehicle parked without a valid ticket on display to obtain change
May accept representations | May reject representations |
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If the motorist had not left the car park, or on-street pay and display area, while obtaining change and a ticket was purchased. | If the parking attendant's notes indicate that the motorist returned to their vehicle, having completed their purpose for parking, while the PCN was being issued, for example, carrying shopping, or had left vehicle in car park, or on-street pay and display area, while obtaining change. |
MC10 Where the motorist claims to have been unaware of charges or restriction in the car park relating to vehicle's class or weight
May accept representations | May reject representations |
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If reference to restrictions on tariff board(s) are incorrect or missing. | In all other circumstances |