Selective Licensing Conditions

Imposed by Stockton-on-Tees Borough Council (Housing Act 2004, Section 90)

9. General Management

Conditions relating to the general management of the property and tenancy by the licence holder.

The licence holder must ensure that:

9.1 Any persons involved with the management of the house are to the best of their knowledge "fit and proper persons" for the purposes of the Act.

9.2 A copy of the licence including the conditions attached to it is provided to all tenants.

9.3 The occupants of adjoining properties are provided with direct contact details of the licence holder or if applicable, the person appointed to manage the property, in case of an emergency or to enable them to inform the licence holder of problems affecting their properties.

9.4 Inspections of a licensed property are undertaken a minimum of every twelve months.

9.5 A written record of the inspections must be kept for the duration of the licence and contain the following details; who carried out the inspection, the date and time of the inspection, details of the issues found and the action taken.

9.6 The licence holder must supply Stockton-on-Tees Borough Council, upon demand and within 14 days of that demand, a copy of the written record of any inspections.

10. Tenancy Management

Conditions requiring the licence holder to manage the tenancy.

The licence holder must ensure that:

10.1 A detailed inventory is carried out, provided to and agreed with each tenant before commencement of their occupation of the house and kept on file by the licence holder at their home or business address. (Template inventory forms are available from Stockton-on-Tees Borough Council).

10.2 On occupation or in the event of a change in circumstances, all tenants of the licensed property are provided with the following up to date, written information in respect of the licence holder and if applicable, the person appointed to manage the property:

a) name and contact address
b) daytime telephone number
c) email address, (if applicable)
d) emergency telephone number
e) alternative contact details

10.3 On occupation or in the event of a change in circumstances all tenants of the licensed property receive written confirmation detailing up to date arrangements, including timescales that have been put in place to deal with:

a) repair issues
b) emergencies should they arise
c) anti-social behaviour and nuisance
d) the management arrangements that will be put in place for an emergency or in the licence holder's, or if applicable, the manager's absence

10.4 Upon occupation all tenants of the property receive written information detailing:

a) their responsibilities to maintain at all times any garden, yard and other external areas within the curtilage of the house, and to ensure they are kept in a reasonably clean and tidy condition
b) their responsibilities in respect of waste storage and disposal, to include details of what day refuse and recycling collections take place and what type of receptacle to use for household waste and recycling
c) their responsibilities to make arrangements for any extra rubbish that cannot fit in the bins to be collected and disposed of as soon as is reasonably possible and ensure that such rubbish, where possible, is stored at the rear of and within the boundary of the property until collection or disposal
d) that for larger household items such as sofa's, beds, fridge freezers, the Council operates a bulky waste collection service. For more information and associated costs please visit our Bulky waste webpage

10.5 If the licence holder receives a reference request for a current or former tenant he or she must refer the matter to Stockton-on-Tees Borough Council's tenancy referencing service who will also carry out a reference check.

10.6 If accommodation is provided on a furnished basis and includes electrical appliances, on occupation all tenants of the property are provided with copies of user manuals or equipment provided as part of the agreement for the occupation of the property.

11. Property Management

Conditions requiring the licence holder to manage, maintain and repair the property.

The licence holder must ensure that:

11.1 Reasonable and practical steps are taken to respond to repair and maintenance issues at their property and that any works to deal with repairs are undertaken within a reasonable period of time after they are notified.

11.2 The occupiers are provided with reasonable notice of arranged access requirements to carry out work to the property. Save in the case of an emergency, a minimum of 24 hours notice must be given in writing and as far as practicable access will be arranged at a convenient time for the occupier.

11.3 All repairs to the house or any installations, facilities or equipment within it are carried out by competent and suitably qualified persons, for example Gas Safe registered operatives for gas appliances and an electrical contractor who is a member of an approved scheme, such as NICEIC, BSI, NAPIT, ELECSA or BRE.

12. Tackling Anti-Social Behaviour (ASB)

Conditions requiring the taking of reasonable and practicable steps to prevent or reduce anti-social behaviour by persons occupying or visiting the house and the use of the premises for illegal purposes.

Anti-social behaviour is serious or persistent behaviour that causes or is likely to cause harassment, alarm or distress within a community or society. It can cover a range of issues, from annoying disturbance, such as loud music to serious acts of violence or harassment. This behaviour may be caused by individuals or involve groups of people. Stockton-on-Tees Borough Council are committed to working with landlords and housing associations to tackle both the causes and effects of anti-social behaviour in our communities.

The licence holder must:

12.1 Ensure that all reasonable and practicable steps are taken to prevent and respond to instances of anti-social behaviour in all its forms.

12.2 Have a clear and written action plan which outlines the procedures for preventing and dealing with anti-social behaviour. This action plan should be reviewed on an annual basis and be provided to Stockton-on-Tees Borough Council upon request and within 7 days of that request. (Template action plans are available from Stockton-on-Tees Borough Council)

12.3 Ensure that each tenant or occupant is made aware of their own personal responsibility for their own behaviour and the behaviour of others both living at and visiting the address. Tenants shall be made aware that if they, other occupiers or their visitors:

• engage in criminal activity in the locality
• cause nuisance or annoyance to neighbours
• use abusive or threatening language or behaviour to neighbours
• fail to store or dispose of refuse properly
• cause damage to fixtures, fittings, fire prevention or alarm equipment or installations, or to the fabric of the premises
• fail to give access to the landlord or his agent upon reasonable notice, to inspect and undertake works with their property (or for the purpose of maintaining communal areas)

They may be liable to enforcement action which may include possession proceedings either under the terms of the tenancy, pursuant to section 21 of the Housing Act 1988 or pursuant to Grounds 13 or 14 of schedule 2 to the Housing Act 1988. Alternatively, the landlord may seek an injunction under the Anti-Social Behaviour Crime and Policing Act 2014.

12.4 Ensure that upon demand, Stockton-on-Tees Borough Council, are provided, within 7 days of that demand, with the full names and date of birth of each occupant of the property.

12.5 Co-operate with Stockton-on-Tees Borough Council, Cleveland Police and any other relevant agencies in resolving complaints of anti-social behaviour or criminal activity involving tenants, occupiers or visitors to the property. The licence holder and their nominated managing agent must not ignore or fail to take action against any complaints regarding their tenants or property.

Written records of action taken, if any, will be maintained and made available for inspection by an authorised officer at Stockton-on-Tees Borough Council upon request.

12.6 Ensure that Cleveland Police and Stockton-on-Tees Borough Council are informed immediately, where they have reason to believe that their tenant's behaviour or the behaviour of any other occupant or visitors to the property involves criminal activity 

12.7 Attend, or be represented at home visits, interviews, multi-agency meetings or case conferences arranged by the Council or its partners when necessary.

12.8 During the course of the inspections detailed under 9.4, ensure that the occupiers are not in breach of tenancy terms and conditions in relation to anti-social behaviour. The written records of inspections made, conditions noted and actions taken as a result of your inspection shall be maintained and made available to Stockton-on-Tees Borough Council upon request.

12.9 Keep a written record of the inspections for the duration of the licence and contain the following details: who carried out the inspection, the date and time of the inspection, details of the issues found and the action taken. The licence holder must supply Stockton-on-Tees Borough Council, upon demand and within 14 days of that demand, a copy of the written record of those inspections.

12.10 Ensure that the occupants of the property are aware of the services available to them and how they too can report nuisance and anti-social behaviour to Stockton-on-Tees Borough Council or Cleveland Police.

13. External Areas, Refuse and Waste

Conditions requiring the licence holder to manage the external areas of the property and to ensure the property is free from accumulations of waste and that there are suitable arrangements for the collection, storage and disposal of reuse and waste.

13.1 The full range of recycling and refuse containers appropriate to the Council are available at the start of a tenancy.

13.2 The licence holder must ensure that the gardens, yards and other external areas are cleared of rubbish, debris and accumulations and are cleaned between tenancies.

13.3 The licence holder must ensure that all refuse and unwanted items are cleared from the house before a new tenant moves in.

13.4 The licence holder will undertake repairs to ensure that the exterior of the property is maintained in a reasonable decorative condition and state of repair, including the removal of graffiti.

14. Security

Conditions requiring the licence holder to ensure the property has suitable arrangements for the ongoing security of the property.

14.1 The licence holder must ensure that the property is secured when unoccupied by taking reasonable steps to secure the property from unauthorised entry within 24 hours of notification of damage to door entrances and windows. The security measures used must not be detrimental to the amenity of the area, for example, windows and doors must not be boarded up.

14.2 The licence holder must arrange for a lock change to be undertaken where previous occupants have not surrendered keys, prior to new occupants moving in.

14.3 The licence holder must ensure that where window locks are fitted, keys are provided to the relevant occupants.

14.4 The licence holder must ensure that where alley gates are installed to the rear of the licensed property, that the occupant(s) is (are) made aware of how to obtain a key.

14.5 The licence holder must ensure that where a burglar alarm is fitted to the house, that the occupant(s) is (are) made aware of the code, how the alarm is operated and the circumstances under which the code for the alarm can be changed.

15. Compliance Inspections

Condition requiring the licence holder to allow the Council to undertake Licence compliance checks.

15.1 The licence holder must ensure that the Council are allowed to undertake Licence compliance checks of their properties. Council officers will give the Licence holder at least 24 hours notice of these checks and produce valid authorisation at the time of visit. If the inspection is because the Council suspects there has been a breach of Licence conditions, then no notice period will be provided.

16. Licence Fee Payment

Condition requiring the licence holder to pay a licence fee.

16.1 The licence holder must, make arrangements within 14 days upon demand by Stockton-on-Tees Borough Council to pay any outstanding balance in respect of the licence fee.

17. Notification of Changes

Conditions requiring the licence holder to ensure that the relevant persons are notified of certain changes.

17.1 The licence holder must inform Stockton-on-Tees Borough Council, within 7 days of any changes in the licence holder's circumstances or the circumstances of the person appointed to manage the property.