Pay a parking or bus lane fine

Pay or appeal your Penalty Charge Notice (PCN)

Completing the online PCN form

To complete our online PCN form you will need the 10 digit number from your parking penalty notice. You can pay with debit or credit card.

You can also use the online form to object your penalty, send a message and view the Council's photographic evidence. Online details will be available 24 hours after the penalty charge notice was issued.

Pay or appeal your PCN

View our Parking Enforcement Policy for further information.

Further information about Civil Enforcement including Penalty Charge Notices and Notice to Owner can be found on Patrol website.

Car parking PCN charges

A penalty charge of £50 or £70 can be issued depending upon the seriousness of the parking violation. This is reduced by 50% if the charge is paid within 14 days. If you do not pay your penalty by the date stated your charge may increase by 50%.  

Bus lane enforcement and charges

If you drive, park or stop in bus lanes you may be recorded by CCTV cameras and we will issue Penalty Charge Notices. You will be charged £60, reduced to £30 if paid within 14 days. If you do not appeal or pay within 28 days your fine will be increased to £90. 

This helps make our public transport system as reliable and punctual as possible. Our bus lanes provide a clear route for buses, pedal cycles and other authorised vehicles.

Alternative ways to pay

Pay by phone

Phone our 24 hour automated telephone payments line on 0330 555 6780. Select option 3 or Parking Fines and follow the instructions given. Have your penalty charge notice number ready as you will be asked to key this into your telephone and replace the letters SQ with **. Calls are charged at a local rate.

Further information

For further information on paying or appealing a PCN contact the Parking and Concessionary Fares Team on 01642 528499.